Francesca provides a very personal tailored travel service, taking time to understand our preferences and delivering that service efficiently and promptly. She is a delight to work with. Happy to have our names used
Francesca provides a very personal tailored travel service, taking time to understand our preferences and delivering that service efficiently and promptly. She is a delight to work with. Happy to have our names used
I have used Francesca services for almost 20 years and found her very responsive and efficient and will definitely continue to do so.
Francesca always provides a prompt, efficient and friendly service which has never failed in twenty years.
Our friends referred Francesca to us to book our first cruise over 10 years ago and as she has provided an excellent and friendly service
Francesca is a pleasure to work with, and works hard for her clients
Francesca makes the whole tedious process of booking cruises easy. This is an industry living in the pre Internet era , and thats before you even get on a ship!
Excellent knowledge of the industry and unlimited patience when dealing with complicated situations. Would not go anywhere else.
A knowledgeable and experienced professional providing a personal service that is second to none.
Francesca is very professional, nothing is too much trouble, And will sort any little problem that might occur
Francesca is very knowledgeable about the luxury cruise market and seems to respond 24/7.She does not let problems fester.
A personal efficient service
Responsiveness and personal knowledge are the most important qualities I want and expect in a travel agent, and Francesca gets an A+ grade in both. Add to that competence and an unflappable work ethic in the face of the recent upheavals. She has booked, cancelled, and rebooked three different cruises during this time. I fully trust her judgement and advice and couldn’t imagine using anyone else.